Siemens INVISION® ICO & RCO and Soarian® Consulting

Penny O'Boyle Caldwell, Siemens Practice Director

Penny is responsible for engagement management for Siemens customers, sales support, and the continued growth of the Siemens Practice. Her background includes over 15 years experience in the healthcare technology industry. Most recently, she held the position of Solution Director of Clinical Systems at Siemens Medical Solutions in Malvern, Pennsylvania. Penny served as the clinical systems leader and directed the development of an accelerated implementation strategy to meet the needs of Meaningful Use. In previous Siemens principal consulting roles, Penny successfully implemented the suite of Soarian Clinical applications (results, orders, assessments, and physician order entry). She has experience with Soarian workflow, Soarian Revenue Cycle, EAD/ LCR, Invision, IDX, and a variety of scheduling applications. Prior to Siemens, Penny was employed as the Registration and Scheduling Manager at Temple University Hospital in Philadelphia, and acted as the interim practice director for primary care and specialty services for the Department of Medicine.

What Our Clients Say

Siemens

We offer assistance in:

• Application Support
• Implementation Planning and Staffing
• Implementation Project Leadership and Management
• System Optimization
• Analysis, Design, Training, Live Support
• Software Updates
• Ongoing Maintenance

Soarian®

Designed to improve productivity and throughput while enhancing the human aspect of patient care and cost management.

Offering expertise within the following applications:

• Clinicals
• Financials
• Scheduling
• Workflow Management

INVISION® ICO & RCO

Some of our consultants have been installing Invision since the days it was called Independence (circa early 1980's).

Our expertise includes:

• OAS™, OAS Gold™
• Patient Management
• Orders & Clinical Observations and Results
• Physicians and Clinicians View
• Lifetime Clinical Record® (LCR)
• Enterprise Access Directory® (EAD)
• Clinical Documentation
• Physician Order Entry
• Patient Accounting
• OPENLink™
• Ad Hoc Reporting
• Application Outsourcing

Why Use ICG?

1. Experienced consultants are the cornerstone of our company. Our consultants have an average of 18 years experience in the Siemens product environments. This vast experience enables us to quickly analyze your current environment and determine the solution features which will support your clinical and financial processes.
2. Take advantage of having one of our Project Managers with financial or clinical backgrounds successfully lead your transition project.
3. Our ability to provide efficient analysis of your current environment is a key task to ensuring the transition project can be accomplished using the most direct process.
4. Experience with clinical and financial scenarios that can be customized for your facility will help ease the testing requirements when building scripts.
5. Development of customized educational plans to ensure process driven education. These plans can include tools and manuals customized for your facility.
6. We offer various levels of services from staff augmentation and project team members to project leaders and project management roles. Our experience in working with clients and vendors allows us to bring the highest level of expertise to your team.

> View success story on Deaconess Hospital

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